Returns & Refunds

Payment Options

  • A full refund will be given in your original form of payment with original receipt.
  • Without a receipt, a store credit will be issued at the current selling price.
  • Cash back on merchandise credits or gift cards will not exceed $1.
  • No refunds on gift cards, prepaid cards, phone cards, newspapers, or magazines.
  • Merchandise must be in original condition.

Audio, Video & Small Electronics

  • A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt in original packaging.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
  • Merchandise must be in original condition.
  • No refunds or exchanges without original receipt.

Fair Pricing Policy

Barnes & Noble College Booksellers comply with local weights and measures requirements. If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference.